Shipping Policy for Hani Leathers

Thank you for choosing Hani Leathers for your jacket needs. We are committed to providing you with the best shopping experience, and part of that is ensuring you understand our shipping and return policies. Here’s what you need to know:

 

Processing Time

Standard Orders: For ready-to-ship jackets, our processing time is typically 10-15 business days. This allows us to ensure that each jacket meets our quality standards before it leaves our facility.

Custom Designed Jackets: Custom orders require a bit more time. Please expect a processing time of 20-25 business days for custom-designed jackets. This period accounts for the personalized craftsmanship involved in creating your unique piece.

 

Shipping

Once your order has been processed and is ready for shipment, we will send you a confirmation email with tracking information. We offer express shipping on our all over the world orders and shipments are absolutely free. Shipping times will vary based on your location.

 

Returns and Exchanges

At Hani Leathers, we want you to be completely satisfied with your purchase. If you need to return or exchange an item, we offer flexible return and exchange policies:

Free Returns or Exchanges: We offer free returns or exchanges on all orders, including custom-designed jackets. If you’re not satisfied with your purchase or need to make a change, please contact us within 30 days of receiving your order.

Return Process: To initiate a return or exchange, please reach out to our customer service team at uhjacket@gmail.com or 24/7 Live Chat. We will provide you with instructions and a prepaid shipping label for your return.

Condition of Items: To be eligible for a return or exchange, items must be in their original condition with all tags attached. Custom-designed jackets are subject to specific terms regarding alterations and refunds, which will be communicated to you upon request.